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Diagnostic

The Four-Address Diagnostic

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Whatever a machine can make gets cheap. What no machine can do is tell if it's right, answer when it fails, add hours to your day, or love anyone. Those four are the job now.

The model in one image: production at the centre, the four addresses around it.
Production sits in the middle and gets cheap. The value moves out to the four addresses.
Image description

At the centre, whatever a machine can make gets cheap. Around it are the four addresses the value moves to: judgment, which tells if the work is right; recourse, which answers when it fails; attention, which adds hours to your day; and the person, which no machine can be.

Read the essay behind it

That is the model. This page is the model turned into an instrument. Answer for one thing at a time: a product you sell, a service you deliver, a role you hold, the career you are building. Answer for the thing as it is rather than as you pitch it, because the instrument only works at the speed of honesty. Twelve questions, three per address.

Each address scores 0 to 6. Four or more counts as held, which is a line I drew rather than one the evidence drew. Partly means it is true some of the time. If you do not know whether it is true, that is a no.

I am answering for

Pick one and the result will tell you what to do about it, not just where you stand. You can change it at any time.

0 of 12 answered

Judgment

Rightness is not a property of the output. It is the fit between the output and an intention that lives in a person.

Could your buyer tell your work from a plausible generated version of it?
When something looks right but is wrong, does your side catch it before the customer does?
Could the person who approves your output explain it, not just recognize it?

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